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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gina Tida

Gina Tida

January 9, 2026

5  out of  5
rating by Gina Tida
"Mary was really good, she help me save some money. Thanks Mary"
We responded:
"Gina, thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - Shilpa "
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John Fashtak

January 8, 2026

5  out of  5
rating by John Fashtak
"Shilpa Rathi was very professional explaining the new changes made for our condo policy. She was extremely patient and took her time showing us all that we needed. Shilpa really cares about her customers making sure we get the best policy offered. Also her staff was very pleasant making us feel relaxed waiting to meet with Shilpa. We feel very lucky to have Shilpa as our agent. We recommend this office of State Farm to go to 1st before any other agencies in the Monroe area! Thanks for caring!"
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Devesh Nautiyal

January 8, 2026

5  out of  5
rating by Devesh Nautiyal
"Excellent services from Shilpa, Chanda and their entire team. My family members have been their customer since last 5+ years and we are so happy and satisfied with services they have offered especially in our hard times. Kudos to the entire team, will recommend everyone to them."
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linagarcia Garcia

January 6, 2026

5  out of  5
rating by linagarcia Garcia
"Muy amable me gusta su atencion el servicio bendiciones.."
We responded:
"Thanks so much for the 5 star review, linagarcia! - Shilpa"
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Kirk Elyakin

January 6, 2026

5  out of  5
rating by Kirk Elyakin
"Very professional & helpful."
We responded:
"Thank you, Kirk! It means a lot to know you had a great insurance experience with us. - Shilpa"
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Eddy Balthazar

January 3, 2026

5  out of  5
rating by Eddy Balthazar
"Working with Dipti and her team was an excellent experience. They communicated clearly, stayed patient throughout the process, and made everything smooth and stress-free. I truly appreciate their professionalism and dedication. I’m very satisfied and highly recommend them!"
We responded:
"Eddy, thank you so much for your kind words. I’m glad my team and I could make the insurance process smooth and stress-free for you. It was a pleasure working with you, and we truly appreciate your recommendation and support. - Shilpa "
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Brittany Harris

December 17, 2025

5  out of  5
rating by Brittany Harris
"This team is always very helpful and understanding of my busy schedule! I work directly with Dipti and she is awesome! Highly recommend working with them as your State Farm reps! Quick and easy! And great prices!! :)"
We responded:
"Brittany, Thank you for taking the time to express your satisfaction with our office. We truly appreciate your trust in our business! - Shilpa"
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Dr. Ajay Nagpure

December 16, 2025

5  out of  5
rating by Dr. Ajay Nagpure
"Great experience with Dipti and the Shilpa Rathi State Farm team. They are professional, responsive, and always take the time to explain options clearly. Excellent customer service and support—I highly recommend them!"
We responded:
"Dr. Ajay, Thank you so much for the kind review about Dipti. We will always be here when you need us! - Shilpa"
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Eric Chapelle

December 16, 2025

5  out of  5
rating by Eric Chapelle
"They were very helpful securing our home insurance and assistance in getting us the the best possible rate for our needs. Thank you Pearl!"
We responded:
"Eric, Thank you for taking the time to share your experience. We truly appreciate the recommendation! - Shilpa"
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Radhames Díaz

December 16, 2025

5  out of  5
rating by Radhames Díaz
"Agradecido de las Atenciones dadas por la Señorita Marisela en cada uno de los casos planteados"
We responded:
"Radhames, ¡Gracias por sus amables palabras! Agradecemos su comentario y nos alegra saber que Marisela pudo ayudarle. - Shilpa"
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Stefany Santos

December 16, 2025

5  out of  5
rating by Stefany Santos
"La agente Maricela es bien buena siempre está atenta y me ayuda y siempre ayuda 10 de 10 con ella ☺️ si llaman pregunten por ella"
We responded:
"Stefany, ¡Muchas gracias por sus amables palabras! Nos alegra saber que Maricela siempre está atenta y brinda ayuda. Apreciamos mucho su recomendación. - Shilpa"
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P Patel

December 11, 2025

5  out of  5
rating by P Patel
"sherry Gupta excellent customer service, she follows up very closely"
We responded:
"P, thank you for taking the time to share such positive feedback with us! The time spent with my team and I will always be appreciated. - Shilpa"
Profile photo of Saiteja VS (Sai)

Saiteja VS (Sai)

December 10, 2025

5  out of  5
rating by Saiteja VS (Sai)
"Great Knowledge of the Product and Process"
We responded:
"Saiteja, thank you so much for taking the time to leave us a five-star review! - Shilpa"
Profile photo of Sehaj Randhawa

Sehaj Randhawa

December 9, 2025

5  out of  5
rating by Sehaj Randhawa
"Miss Chanda and her team is incredibly responsive and always goes above and beyond to find the best coverage at a great price. I highly recommend them to anyone looking for reliable and customer-focused insurance services."
We responded:
"Sehaj, thank you for the 5 stars! We're so glad we could help and appreciate your support! - Shilpa"
Profile photo of Rishit Shah

Rishit Shah

December 9, 2025

5  out of  5
rating by Rishit Shah
"Amazing service! Pearl was exceptional. It helps from start to finish. She responded very fast, answered all my questions thoroughly, and helped me get a good quote with discounts. They handled the entire process of transferring my insurance policies to State Farm effortlessly and were incredibly responsive to every question I had."
We responded:
"Thank you for your wonderful review, Rishit! We’re thrilled to hear that Pearl provided exceptional service and made the process smooth for you. It’s always our goal to be responsive and helpful every step of the way, and we truly appreciate you taking the time to share your experience. We look forward to continuing to support you in the future! - Shilpa "
Profile photo of Atike Altinoren

Atike Altinoren

December 9, 2025

5  out of  5
rating by Atike Altinoren
"Pearl and Shilpa were so good to me and my family, they always walked us through everything and consistently gave us the best deal. They also periodically checked in on us just to do so rather than for business. Really appreciate them!"
We responded:
"Thank you so much for your kind words, Atike! We’re thrilled to hear that you and your family felt well taken care of. It’s always our goal to provide the best service possible to our customers, and we truly appreciate you noticing. We look forward to continuing to support you in the future! - Shilpa"
Profile photo of D Thomas

D Thomas

December 8, 2025

5  out of  5
rating by D Thomas
"👌"
We responded:
"D, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Shilpa"
Profile photo of Wilmer Siguenza

Wilmer Siguenza

December 6, 2025

5  out of  5
rating by Wilmer Siguenza
"Buen trato excelente servicio,sobre todo la señora Maricela excelente persona"
We responded:
"Wilmer, ¡Muchas gracias por tu reseña! Nos alegra mucho saber que recibiste un excelente servicio y una gran experiencia. Me aseguraré de transmitir tus amables palabras a la señora Maricela. ¡Esperamos verte de nuevo pronto! - Shilpa "
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Sara Criales

December 6, 2025

5  out of  5
rating by Sara Criales
"Mary and her team are amazing, always there for you and ready to give you the best quote for your auto insurance!"
We responded:
"Thank you for your kind words, Sara! I’m glad Mary and the team could be so helpful and responsive. We truly appreciate your feedback and are always here to assist with your insurance needs! - Shilpa "
Profile photo of Estuardo Bautista

Estuardo Bautista

December 5, 2025

5  out of  5
rating by Estuardo Bautista
"Excelente servicio,ayudan en todo"
We responded:
"Estuardo, ¡Gracias por tus amables palabras! Nos alegra saber que nuestro equipo pudo ayudarte en todo. Siempre estamos aquí para lo que necesites. - Shilpa "
Profile photo of Sandeep Ahuja

Sandeep Ahuja

December 5, 2025

5  out of  5
rating by Sandeep Ahuja
"I am happy to leave this review, It’s been great experience with State Farm insurance (Home + Auto) Kudos to Pearl and entire Shilpa Rathi team. I had a few specific questions about my coverage options, and they were incredibly knowledgeable, patient, and quick to respond. They took the time to tailor a policy to my exact needs, not just sell me a standard package. This level of personalized service really stands out. Amazing Service, with a Custom personal touch. I would love to see an additional feature in Auto Insurance To allow garage/parked vehicle coverage for $10–20 per month (Like some companies do)"
We responded:
"Sandeep, we really appreciate you taking the time to leave feedback! It was a pleasure working with you and we’re happy you’re pleased with our team. - Shilpa"
Profile photo of Yana “Yana.peaches” Vnukova

Yana “Yana.peaches” Vnukova

December 5, 2025

5  out of  5
rating by Yana “Yana.peaches” Vnukova
"I’ve had an excellent experience working with Dipti and her team at State Farm. She provided me with the best price I could get . Geico tried to charge me double of what I’m paying now. She’s friendly, knowledgeable and experienced! I feel confident knowing my insurance is in good hands. Thank you !"
We responded:
"Yana, thank you for sharing your experience! I’m thrilled to hear Dipti and the team could provide friendly, knowledgeable, and helpful service. We truly appreciate your kind words and look forward to continuing to assist you! - Shilpa "
Profile photo of Zahnie K

Zahnie K

December 4, 2025

5  out of  5
rating by Zahnie K
"Fast and thorough work! I was assisted by a great team"
We responded:
"Thanks so much for the kind words, Zahnie! We’re thrilled you had a great experience and really appreciate you taking the time to share it. - Shilpa "
Profile photo of Marlen Ramos

Marlen Ramos

December 4, 2025

4  out of  5
rating by Marlen Ramos
"I am very satisfied with the service provided by Mrs. Marisela Galindo."
We responded:
"Marlen, thank you for sharing your experience! I’m happy to hear Marisela was able to provide you with excellent service. We truly value your feedback and look forward to assisting you again. - Shilpa "
Profile photo of John Sprang

John Sprang

December 4, 2025

5  out of  5
rating by John Sprang
"Dipti and her team totally took care of us adding a car onto our policy. I even got a call confirming everything was correct on the first day of the period."
We responded:
"Thank you for sharing your experience, John! I’m glad Dipti and the team could make adding your car to the policy smooth and seamless. We truly appreciate your feedback and are always here to help! - Shilpa "